CRIT THINK 3 MTH 410 Quantitative Business Analysis

Sky Hospital Consortium Managerial Report Bryan Rogel MTH 410 – Quantitative Business Analysis Colorado State University – Global Campus Dr. Jose Romero February 19, 2015 Sky Hospital Consortium Managerial Report The Sky Hospital Consortium has 40 hospitals in various parts of the United States. In these hospitals once a patient is discharged they are given a survey to determine if they are satisfied with the overall service. In this report we will be showing dissatisfied patients and complaints for the total of discharges to try and help the management staff try and improve patients overall experience. 1. The probability of a patient responding â€Å"Dissatisfied† in each of the three different regions. In Sky Hospital Consortium there†¦show more content†¦The probability of a patient filing a formal complaint for each hospital. In this chart below you will see all the patients who have filed a formal complaint broken down by probability as well as rank per region on which hospital is the best and worst and everywhere in between. P(Complaint) Rank by P(C) 0.01885 11 Regional Hospital 0.00776 2 Bell County 0.05245 16 Danville 0.03239 15 Eden Medical 0.02683 14 Elton 0.01015 6 Farr County 0.00995 5 Fresno 0.01717 10 Glendale 0.01494 8 Heber Valley 0.01047 7 Lakeview 0.00940 3 La Paz 0.00951 4 Main 0.00389 1 Mountain View 0.02421 13 Roosevelt 0.02017 12 Ross General 0.01642 9 Salem 0.01477 South General Total 0.01478 4 0.01367 3 Adams General 0.00576 1 Columbus 0.00815 2 Mercy Hospital 0.01058 South Point Total 0.00632 3 0.01573 13 Atlantic 0.02652 16 Branden 0.01777 15 Carson General 0.00782 5 Clifton General 0.06013 20 Columbia 0.00238 1 District Central 0.03013 18 Drexel 0.01589 14 Dubois Regional 0.00926 6 Easton 0.01238 11 Kent 0.01219 10 Lake Shore 0.00712 4 Medina 0.00959 7 Monroe 0.01152 8 Nathan Smith 0.01189 9 Oconnor 0.01279 12 Rye 0.02754 17 Southern Ocean 0.03329 19 Trenton 0.00583 2 Spring Harbor 0.01249 Sun Coast Total 6. The probability of a patient filing a formal complaint given a patient